{"id":228,"date":"2025-02-24T14:29:44","date_gmt":"2025-02-24T12:29:44","guid":{"rendered":"https:\/\/nokomedical.com\/?page_id=228"},"modified":"2025-02-24T14:34:52","modified_gmt":"2025-02-24T12:34:52","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/nokomedical.com\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"228\" class=\"elementor elementor-228\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-121f10b e-flex e-con-boxed e-con e-parent\" data-id=\"121f10b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7a284 elementor-widget elementor-widget-heading\" data-id=\"2f7a284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9d2e7 elementor-widget elementor-widget-text-editor\" data-id=\"ca9d2e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"411\" data-end=\"973\"><strong data-start=\"411\" data-end=\"430\">1. Introduction<\/strong><br data-start=\"430\" data-end=\"433\" \/>Noko Med Center (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website, telehealth services, and other digital platforms. Our practices comply with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and the marketing guidelines required by Google, Facebook, and other social media platforms. By using our services, you agree to the terms outlined in this policy.<\/p><p data-start=\"975\" data-end=\"1216\"><strong data-start=\"975\" data-end=\"1009\">2. Data Controller Information<\/strong><br data-start=\"1009\" data-end=\"1012\" \/>Noko Med Center<br data-start=\"1027\" data-end=\"1030\" \/>Barclay Square Center, 293 Rissik Street, Sunnyside, Pretoria, South Africa<br data-start=\"1105\" data-end=\"1108\" \/><strong>Phone:<\/strong> +27 12 885 0879<br data-start=\"1130\" data-end=\"1133\" \/><strong>Email:<\/strong> <a rel=\"noopener\">privacy@nokomedsa.co.za<\/a><br data-start=\"1165\" data-end=\"1168\" \/><strong>Data Protection Officer:<\/strong> Mpho Masiloane<\/p><p data-start=\"1218\" data-end=\"1312\"><strong data-start=\"1218\" data-end=\"1247\">3. Information We Collect<\/strong><br data-start=\"1247\" data-end=\"1250\" \/>We may collect and process the following types of information:<\/p><ul data-start=\"1313\" data-end=\"1854\"><li data-start=\"1313\" data-end=\"1392\"><strong data-start=\"1315\" data-end=\"1341\">Personal Contact Data:<\/strong> Name, email address, phone number, postal address.<\/li><li data-start=\"1393\" data-end=\"1516\"><strong data-start=\"1395\" data-end=\"1418\">Health Information:<\/strong> Medical history, treatment details, telehealth consultation records, and related healthcare data.<\/li><li data-start=\"1610\" data-end=\"1760\"><strong data-start=\"1612\" data-end=\"1627\">Usage Data:<\/strong> Information about your interactions with our website and services (e.g., IP address, browser type, device information, and cookies).<\/li><li data-start=\"1761\" data-end=\"1854\"><strong data-start=\"1763\" data-end=\"1782\">Marketing Data:<\/strong> Preferences, consent status, and responses to marketing communications.<\/li><\/ul><p data-start=\"1856\" data-end=\"1946\"><strong data-start=\"1856\" data-end=\"1894\">4. How We Collect Your Information<\/strong><br data-start=\"1894\" data-end=\"1897\" \/>We gather personal data through several channels:<\/p><ul data-start=\"1947\" data-end=\"2361\"><li data-start=\"1947\" data-end=\"2060\"><strong data-start=\"1949\" data-end=\"1973\">Direct Interactions:<\/strong> When you register for our services, book consultations, complete forms, or contact us.<\/li><li data-start=\"2061\" data-end=\"2182\"><strong data-start=\"2063\" data-end=\"2090\">Automated Technologies:<\/strong> Through cookies, web beacons, and similar tracking technologies when you visit our website.<\/li><li data-start=\"2183\" data-end=\"2361\"><strong data-start=\"2185\" data-end=\"2209\">Third-Party Sources:<\/strong> With your consent, from trusted partners and digital marketing platforms (e.g., Google and Facebook) to enhance service delivery and marketing efforts.<\/li><\/ul><p data-start=\"2363\" data-end=\"2460\"><strong data-start=\"2363\" data-end=\"2408\">5. Purpose and Legal Basis for Processing<\/strong><br data-start=\"2408\" data-end=\"2411\" \/>We process your personal data for these purposes:<\/p><ul data-start=\"2461\" data-end=\"3362\"><li data-start=\"2461\" data-end=\"2663\"><strong data-start=\"2463\" data-end=\"2487\">Healthcare Services:<\/strong> To provide high-quality in-person and telehealth consultations, manage treatment records, and improve patient care.<\/li><li data-start=\"2664\" data-end=\"2828\"><strong data-start=\"2666\" data-end=\"2705\">Customer Support and Communication:<\/strong> To respond to inquiries and provide support or appointment reminders.<\/li><li data-start=\"2829\" data-end=\"3067\"><strong data-start=\"2831\" data-end=\"2861\">Marketing and Advertising:<\/strong> To send personalised offers, health tips, and information through email, social media, and digital advertising platforms. You may opt-out at any time.<\/li><li data-start=\"3068\" data-end=\"3230\"><strong data-start=\"3070\" data-end=\"3108\">Analytics and Service Improvement:<\/strong> To analyse user behaviour, monitor website performance, and enhance our services.<\/li><li data-start=\"3231\" data-end=\"3362\"><strong data-start=\"3233\" data-end=\"3248\">Compliance:<\/strong> To comply with legal obligations under POPIA, GDPR, and other relevant laws.<\/li><\/ul><p data-start=\"3364\" data-end=\"3483\"><strong data-start=\"3364\" data-end=\"3410\">6. Data Sharing and Third-Party Disclosure<\/strong><br data-start=\"3410\" data-end=\"3413\" \/>We do not sell your personal data. We may share your information with:<\/p><ul data-start=\"3484\" data-end=\"4026\"><li data-start=\"3484\" data-end=\"3617\"><strong data-start=\"3486\" data-end=\"3508\">Service Providers:<\/strong> Trusted third-party vendors (e.g., IT, analytics, customer support) under strict confidentiality agreements.<\/li><li data-start=\"3618\" data-end=\"3772\"><strong data-start=\"3620\" data-end=\"3643\">Marketing Partners:<\/strong> Platforms such as Google and Facebook for targeted advertising and campaign analytics.<\/li><li data-start=\"3773\" data-end=\"3892\"><strong data-start=\"3775\" data-end=\"3812\">Legal and Regulatory Authorities:<\/strong> As required to comply with legal obligations or in response to lawful requests.<\/li><li data-start=\"3893\" data-end=\"4026\"><strong data-start=\"3895\" data-end=\"3918\">Business Transfers:<\/strong> In connection with mergers, acquisitions, or restructuring, provided that adequate safeguards are in place.<\/li><\/ul><p data-start=\"4028\" data-end=\"4272\"><strong data-start=\"4028\" data-end=\"4049\">7. Data Retention<\/strong><br data-start=\"4049\" data-end=\"4052\" \/>Your personal data is retained only as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your data is no longer needed, it will be securely archived, anonymized, or deleted.<\/p><p data-start=\"4274\" data-end=\"4401\"><strong data-start=\"4274\" data-end=\"4292\">8. Your Rights<\/strong><br data-start=\"4292\" data-end=\"4295\" \/>You have the following rights regarding your personal data under POPIA, GDPR, and applicable privacy laws:<\/p><ul data-start=\"4402\" data-end=\"4994\"><li data-start=\"4402\" data-end=\"4453\"><strong data-start=\"4404\" data-end=\"4415\">Access:<\/strong> Request access to your personal data.<\/li><li data-start=\"4454\" data-end=\"4529\"><strong data-start=\"4456\" data-end=\"4471\">Correction:<\/strong> Request corrections to any inaccurate or incomplete data.<\/li><li data-start=\"4530\" data-end=\"4626\"><strong data-start=\"4532\" data-end=\"4545\">Deletion:<\/strong> Request deletion of your personal data, subject to legal retention requirements.<\/li><li data-start=\"4627\" data-end=\"4696\"><strong data-start=\"4629\" data-end=\"4645\">Restriction:<\/strong> Request limitation on the processing of your data.<\/li><li data-start=\"4697\" data-end=\"4787\"><strong data-start=\"4699\" data-end=\"4720\">Data Portability:<\/strong> Request a copy of your data in a structured, commonly used format.<\/li><li data-start=\"4788\" data-end=\"4884\"><strong data-start=\"4790\" data-end=\"4804\">Objection:<\/strong> Object to the processing of your data, including for direct marketing purposes.<\/li><li data-start=\"4885\" data-end=\"4994\"><strong data-start=\"4887\" data-end=\"4908\">Withdraw Consent:<\/strong> Withdraw consent at any time without affecting the lawfulness of previous processing.<\/li><\/ul><p data-start=\"4996\" data-end=\"5106\">To exercise these rights, please contact our Data Protection Officer using the contact details provided below.<\/p><p data-start=\"5108\" data-end=\"5357\"><strong data-start=\"5108\" data-end=\"5132\">9. Security Measures<\/strong><br data-start=\"5132\" data-end=\"5135\" \/>We implement robust technical and organisational measures (such as access controls, and regular security audits) to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction.<\/p><p data-start=\"5359\" data-end=\"5669\"><strong data-start=\"5359\" data-end=\"5400\">10. Cookies and Tracking Technologies<\/strong><br data-start=\"5400\" data-end=\"5403\" \/>Our website uses cookies and similar technologies to enhance your user experience, analyse site usage, and support our marketing efforts. Detailed information on our use of cookies is provided in our Cookie Notice. You may adjust your cookie preferences at any time.<\/p><p data-start=\"5671\" data-end=\"5980\"><strong data-start=\"5671\" data-end=\"5707\">11. International Data Transfers<\/strong><br data-start=\"5707\" data-end=\"5710\" \/>Your data may be transferred to and processed on servers located outside your country of residence. When such transfers occur, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data in accordance with POPIA and GDPR.<\/p><p data-start=\"5982\" data-end=\"6194\"><strong data-start=\"5982\" data-end=\"6020\">12. Updates to This Privacy Policy<\/strong><br data-start=\"6020\" data-end=\"6023\" \/>We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.<\/p><p data-start=\"6196\" data-end=\"6479\"><strong data-start=\"6196\" data-end=\"6214\">13. Contact Us<\/strong><br data-start=\"6214\" data-end=\"6217\" \/>For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:<br data-start=\"6332\" data-end=\"6335\" \/><strong>Email:<\/strong> <a rel=\"noopener\">privacy@nokomed.co.za<\/a><br data-start=\"6367\" data-end=\"6370\" \/><strong>Phone:<\/strong> +27 12 885 0879<br data-start=\"6392\" data-end=\"6395\" \/><strong>Address:<\/strong> Barclay Square Center, 293 Rissik Street, Sunnyside, Pretoria, South Africa<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1. IntroductionNoko Med Center (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website, telehealth services, and other digital platforms. Our practices comply with the Protection of Personal Information Act (POPIA), the General Data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":7,"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":235,"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/pages\/228\/revisions\/235"}],"wp:attachment":[{"href":"https:\/\/nokomedical.com\/index.php\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}